Itaú BBA

, Dic 17, 2013

Scenario

With offices throughout the country and units in several major cities in the world, Ione of the biggest private banks in Brazil put out high costs with on-the-road executives, including transportation, lodging, and most of all, time. To reduce these costs, the financial institution has decided to improve and expand the capabilities of video communications, investing in a telepresence system.

Solution

PromonLogicalis image collaboration solution, which combines audio and video over IP network, was chosen to ensure that executives could enjoy the same benefits of an in person meeting, but would reduce the time and costs with constant displacement.

More than 20 telepresence rooms were installed - of different sizes and using various types of equipment - in Itau offices in Sao Paulo, Rio de Janeiro, Salvador, Curitiba, Porto Alegre, Belo Horizonte, London, New York and Miami.
Among the technologies used, are the Cisco CTS 3000 system - with three 65 inch screens and up to 18 people capacity - Cisco CTS 1300 system - which features a 65 inch screen and can accommodate up to six people simultaneously - and the individual Cisco CTS 500 system. In addition, the client’s proprietary videoconferencing system was kept and integrated with the new equipment.

Results

The project benefits are already being felt by the financial institution. In 2010, 653 meetings were held - more than two meetings per day - which allowed 100 international trips not to be performed and 33,000 km of car movements were avoided. Besides the reduction in operating costs, the solution has ensured faster decision making and increased productivity

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